Top 10 Digital Experience Solution Companies - 2020

The digital experience has redefined the way businesses and their customers interact. In this regard, today, rich digital experience has become the dire need to engage people. Therefore, organizations are vying to provide personalized digital experiences for their most valuable assets—customers, employees, and partners—to enhance productivity and efficiency. An optimal digital experience initiative entails integrating multiple elements such as web portals, mobile applications, social media, data analytics, and more.

With the development of newer technologies like IIoT and AI, the next generation of digital experience solutions will integrate multiple channels, including wearable, voice assistants, and many other IoT devices. These technologies will aid the business efficiently tackle digital experience initiatives in a controlled environment. The technologies will further help scour customer data across various websites, sessions, and devices, allowing organizations to build better user-profiles and focus on consumer individualization.

At this juncture, there is a wide variety of digital solution providers entering the industry with a set of advanced and integrated technological offerings. To help companies navigate through the best-of-breed digital experience solution and service providers, CIOReview has compiled a list of the 10 most promising digital experience solution providers and 10 most promising digital experience consulting/service companies. The enlisted organizations are driving superior customer experience at the intersection of various disruptive technologies. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.

We present to you CIOReview’s, 10 Most Promising Digital Experience Solution Providers – 2020.

Top Digital Experience Solution Companies

Confirmit is a provider of the most powerful visual insights engine fueling business decisions. Confirmit powers organizations and market research agencies worldwide with a wide range of solutionsthat turn insight into stories that fuel action. Founded in 1996, Confirmit has 25 years of experience, history, and heritage in the market research and insights industry. Confirmit’s solutions are trusted by top organizations and leading market research companies

Netcracker helps CSPs to transform customer engagement, dynamically evolve their digital ecosystems, and reach new automation and security levels. With Netcracker 2020, service providers can transform customer engagement, dynamically evolve their digital ecosystems, and reach new levels of automation and security, helping them to be ready for whatever comes next.By supporting both public and telco clouds, the company can leverage Agile and DevOps expertise in a collaborative manner to revolutionize the way services are delivered. This ties directly into the digital experience in terms of guaranteed performance of applications and optimized processes, the ability to anticipate future growth, and safeguarding end customers’ data and other vital information

With an emphasis on connected customer experiences, R2i started its journey as a marriage between an independent tech firm and a creative agency; spinning originality and innovation. Today, R2i is creating state-of-the-art marketing solutions that accelerate its clients’ digital experience strategy. R2i develops strategies around uniform views of the customer journey and sales funnel. From there, the company fine-tunes what it knows about its clients’ audience, determines how to engage customers through personalized messages, and then works through the mechanism of creating relevant experiences across channels. This approach expedites business outcomes and creates a meaningful connection between brands and their customers

Ansira

Ansira

An independent, global marketing technology and services firm, Ansira believes in transparent partnerships to meet clients where they are on their customer experience journey. Ansira designs relevant, persuasive experiences for all the right moments; strengthening relationships, cultivating brand loyalists, and assuring profitable client growth. Teams operating across the US, Europe, South Asia, and Oceania, arm brands and their channel sales ecosystems with digital offerings, channel partner marketing technology and services, and local marketing technology to make these experiences possible

AppFusions

AppFusions

AppFusions is focused on far-reaching cloud and hybrid integrated web, portal and digital experience strategies via holistic multi-system workflows, user experiences, extended app capabilities, SSO, analytics, etc. While connecting 100s of enterprise systems on-premises, hosted, cloud, and a mix of all - combined with the timely growth of SaaS - AppFusions is a pioneer in the industry, in the right place at the right time

FreshLime

FreshLime

FreshLime is building next-generation customer engagement platform for locally focused businesses. We are empowering businesses to engage customers, grow sales and build a long-term loyal customer relationships at scale.The FreshLime multi-channel platform gathers data from marketing, point of sale, and customer data, enabling merchants to develop and implement targeted marketing campaigns to increase customer spend and frequency.FreshLime is the only software provider who is building a customer interaction network that will enable businesses to take advantage of future shifts in the mobile landscape

Manzanica

Manzanica

Leading provider of Retail CRM/Loyalty Processing software at local market. We developed award-winning CRM-solution for Retail/B2C - Manzana Loyalty.Manzanica has 11 years of experience in Retail marketing/ Loyalty processing automation and we do believe we have very strong offer for Loyalty Processing in Retail/B2C. Several years ago we were recognised by Microsoft as worldwide industry experts for Retail (Retail Industry Award Finalist). We have been developing Manzana Loyalty for 10 years by the team of 100+ developers and loyalty professionals. Manzana Loyalty processes data of 100+ mln consumers from 10 000 stores: from small ones to multinational retail brands

Nanoheal

Nanoheal

The company's cognitive device experience management platform helps revolutionize workplace device management by using AI, Automation and Analytics

Paya

Paya

The company's robust suite of APIs offer seamless integrations to powerful solutions tailored to the evolving needs of business

Vigilant

Vigilant

Vigilant is a global cyber security technology company that exists to protect and serve our customers in the automotive, healthcare, financial, legal and general business industries. Vigilant offers solutions to manage entire IT & cyber security lifecycles. Vigilant operates with the belief that IT should fit into the business, instead of fitting the business into IT.Vigilant's CyberDNA platform gives its customers real-time cyber threat alerts, policy adherence, malware analysis and immediate correlation of logging against Vigilant's distributed cyber intelligence network. Vigilant lets you know who is attacking, from where they are attacking and exactly what they are up to