20 Most Promising Digital Experience Solution Providers - 2018
The key driving force for a business to thrive is its customers. Hyperconnected and well informed— customers of the present-day digital era are steadily becoming ever more powerful and demanding. Dubbed by industry leaders as the ‘new marketing’, customer experience is the unification of customer service, sales, and marketing. With the customer at the centre of marketing strategy, companies are on a quest to provide a rich digital experience for their customers to drive productivity and efficiency.
For a truly consumer-centric experience, organizations acknowledge the requirement of a solid customer strategy in conjunction with the technology, channels, and content to set it in motion. Now that customers are at the helm, Digital Experience Solutions are the key to overcome the challenges and reap the benefits involved with offering an extraordinary customer experience. To answer the increasing demand for digital experience solutions, countless organizations have come forward with ground-breaking solutions to assist companies in constantly engaging their customer with a pertinent and personalized digital experience covering multiple channels and touchpoints.
With that in mind, in this edition of CIOReview Magazine, we bring to you “20 Most Promising Digital Experience Solution Providers - 2018,” featuring leading solution providers offering ground-breaking digital experience solutions. The companies featured in this issue exhibit profound industry knowledge, and in-depth expertise in delivering superior digital experience solutions while offering flexible, appealing, and consistent user experiences across every channel of an organization.
We hope this edition will be a valuable addition to your Digital Experience Solution endeavours.
|Acquia||Provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter|
|Alterian||Helps marketers adapt to the unpredictable customer behavior so that they can send the right message when an interaction occurs|
|AMPLEXOR||Consulting services and solutions provider leading in digital experience, business compliance and content globalization solutions|
|AppFusions||AppFusions is focused on far-reaching cloud and hybrid integrated web, portal and digital experience strategies via holistic multi-system workflows, user experiences, extended app capabilities, SSO, analytics|
|Bazaarvoice||Brings a people-first approach to advanced technology, connecting thousands of brands and retailers to the voices of their customers|
|Brainjocks||Helps enterprises achieve a comprehensive web presence that optimizes the customer experience|
|Brillio||Help businesses define digital transformation objectives and turn them into actionable market strategies|
|Dynatrace||Provides fully automated software intelligence for cloud monitoring|
|e-Spirit||Helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere|
|e-Zest||Global IT services company specialized in digital commerce and digital transformation for enterprises and product development for ISVs|
|eGain||Provides cloud customer engagement hub software that helps improve customer experience, optimize service process, and grow sales|
|Episerver||Helps organizations create unique digital experiences for their customers with measurable business results by connecting digital commerce and digital marketing|
|EXL||Provides digital intelligence to create breakthrough results for companies in the most complex industries|
|FreshLime||Provides a cloud-based lifecycle marketing platform that empowers local business owners with simple solutions to build and manage better customer relationships|
|Genesys||Helps companies deliver seamless omnichannel customer journeys and build lasting relationships|
|Medullan||A digital healthcare company that empowers consumers to navigate their healthcare journey with the aid of third-party vendors and latest technologies|
|Nanoheal||Nanoheal delivers digital device automation software for service integrators, enterprises, managed service providers, and premium tech support companies|
|Qentinel||Qentinel provides robotic testing solutions that accelerate software creation and provide insights which help clients deliver products fast and flawlessly|
|Radius Networks||Offers an advanced location detection platform that enables companies to locate and engage customers effectively|
|Stellar||Value-driven outsourcing company that provides digital solutions for customer engagement and retention|